There, providers can view appointments and other information furnished by patients when booking. "Out of an abundance of caution, and out of respect for and our continued commitment to compliance with all regulatory requirements, we are notifying affected individuals and practices of this issue," they added.Īs Zocdoc explained in its letter, each practice registered with Zocdoc receives usernames that allow staff members to access its Provider Portal. "Based on our investigation, we do not believe that any misuse or unauthorized access to unsecured personal information has occurred, or that any Zocdoc systems were compromised," said Zocdoc representatives in an email to Healthcare IT News after publication. The medical scheduling site Zocdoc published a letter this week describing a programming error that allowed patient information to be exposed to providers in an unauthorized manner.Īs Zocdoc explained, the bugs allowed practice staff members to access the vendor's system after their login information was intended to be limited.
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